Class FAQs

Registration Confirmation

You will receive an email confirming your enrollment. Please contact us if you do NOT receive this email.

Cancellations

We reserve the right to cancel, combine, or reschedule classes/workshops/camps based on enrollment. If we cancel a class/workshop/camp, you may choose a class credit OR a refund. For the class credit option, you will not pay another processing fee for the replacement class you select. For the refund option, you will receive a refund of the amount you originally paid, minus the credit card processing fee.

Withdrawals and Refunds

If you must cancel, please contact the registrar at robert.mullen@craftalliance.org or 314.725.1177 x 105. Refunds will be given if cancellation occurs 4 weeks before the first day of class. Refunds will be mailed by check, minus a $50 processing fee per course registration. They may take up to 2 weeks to be processed. Supply fees are nonrefundable. If we receive a dispute, claim, and/or check bounce or chargeback from your credit card issuer for any reason, you agree to pay all costs and expenses incurred. 

Tuition/Studio Fee

Tuition covers one class/workshop/camp per session. Studio fees include general supplies, tools, equipment maintenance, and materials for class projects. Fees may fluctuate due to raw material prices. Craft Alliance tools and materials must not be removed from the studio. We’re not responsible for lost or stolen personal items.

Insider level and higher memberships receive a %15 discount on camps. Friend level members do NOT receive a class or camp discount.

Inclement Weather Policy

We hold classes in session at regular times unless hazardous snow or ice conditions exist. This applies to weekend and evening classes as well. Check KSDK for closings.

Photography Policy

You agree that Craft Alliance may use your or your child’s photograph to promote its programs.

General Studio Policies

• No pets or firearms are allowed in the building.
• Only enrolled students can attend classes or camps.
• Parents may visit but not attend children’s camps or classes.
• Students should refrain from bringing toys or non-essential items to camps/classes. We’re not responsible for lost or stolen items.
• We reserve the right to refuse enrollment to disruptive students.
• We have an Anti-Bullying policy and may refuse enrollment to students who bully others. Parents will be notified and asked to pick up their children. No refunds will be given.

Participation Waiver

In registering, you agree to indemnify and hold harmless Craft Alliance and its employees against any and all claims for personal injuries or damages of any kind arising from participation in CA’s programs. Further, you authorize CA staff and faculty to seek emergency medical help if this becomes necessary. You realize that every effort will be made by CA staff to contact the emergency contact person in the event of a medical emergency, and you agree to indemnify and hold harmless CA personnel in seeking medical care for your child. You also agree that CA may use your (or your child’s) photograph in the promotion of its programs.

Privacy Policy

We value your privacy and do not collect information about site visitors’ identities. We use your personal information only to respond to your inquiries. We do not rent, sell, or share our lists of donors, members, or students with other organizations. Read our full privacy policy here.